FREQUENTLY ASKED QUESTIONS
Got questions or need help? We are here for you. Below are answers to the most common questions, however, if you still can’t find the answer you are looking for then contact us with your question and we’ll get back in touch with you with the answer.
A virtual run is where you run or walk the race distance wherever you want when you want for the virtual run of your choice. You are doing a real 5k, 10k, half marathon, or longer run or walk of a “virtual” race with runners around the world.
It’s as easy as 1-2-3, register for one or more of the virtual races, complete the distance any time and anywhere you desire for the race of your choice, once done, upload your finish time to our website. That’s it – Your medal or trophy will arrive in the mail!
No, this is for anyone that wants to get active, run a virtual race and improve their health.
We encourage parents to act as a “race director” and organize neighborhood family race and run together as a group. Be sure to take a group picture and post it with each person's results.
Register each runner, print out your custom bibs, then run the 5k, 10k, or half marathon race. Each person registered will receive a medal or trophy in the mail. This helps everyone discover the healthy benefits of running and earn amazing swag!
You’re not sure how long a 5K is and if you can do it? Don’t worry it’s not that far. We all start with short distances, such as going around the block before building up to 5k and longer distances.
The “K” stands for a kilometer. A kilometer is 0.62 of a mile, which makes a 5k race 3.1 miles long or 16,368 feet long or 5,000 meters long. A 10k race would be 6.2 miles and half marathon is 13.1 miles.
On a standard school track, it would be 12 and 1/2 laps to complete a 5k distance or 25 laps for 10k distance, or 52 and 3/4 laps to for a half marathon distance of 13.1 miles.
Maybe someday you’ll run a full marathon, that’s 26.2 miles or 42.2k. Whoa!
There are many ways to measure your running distance and time. If running outside you can use a GPS watch such as a Garmin or fitness watch to track both your distance and time. Got a smartphone? Most phones these days have GPS built into them, all you need is an app to track your distance and time.
If running indoors on a treadmill, most will have distance and time tracking built into the equipment. Or you can use a Garmin or fitness watch while on the treadmill.
If technology is not the answer then another option is to ask your parents to measure the distance by car. Set the odometer to 0 and drive 1.5, 3.1, or 6.5 miles from home, that becomes your turn around point to run back home to make 3.1 miles (5k), 6.2 miles (10k), or 13.1 miles for a half marathon.
Also, most parks and nature trails will have signs that give the distance of the trail or loop.
Yes. You can run the virtual race on a treadmill. While we encourage everyone to go outside to run to get the best experience possible, you can run the virtual race however you want, even on a treadmill.
Personalized race bibs can be accessed once you have registered for a race. Log in and go to to the Get My Bib page in the Race Corner, choose your race, personalize and download. Then print it out and attach them to your running shirt with safety pins.
Medals and trophies are shipped out at the end of each month for events without a date. Average ship time is approximately 1-2 weeks in the United States, 2-3 weeks for International. We ship from California.
Congratulations on running a Virtual Kids Run! You’ve taken the first steps to a healthier lifestyle. To post your results simply log in and go to Upload Results in the Race Corner. Include the following information:
- Finish Time
- Photo (optional)
After submitting we will have the results posted shortly. Please allow up to 48-hours for results to appear.
Want to register a family of 3 or more? We do offer special group discounts for a family package. For teams, clubs or company groups of 5 or more please contact us and we can provide you with a special promotion code.